This English version is provided for convenience. In the event of differences, the German version takes precedence.
1 Scope
These terms apply to contracts for digital services, systems and other services between Bezalel Systems and its business customers, unless expressly agreed otherwise. The offer is addressed exclusively to businesses within the meaning of section 14 of the German Civil Code.
2 Formation of contracts
Contracts are formed by accepting or signing the relevant offer. The nature, scope and remuneration of services are set out in the offer and the incorporated service descriptions.
3 Performance and cooperation
Bezalel Systems provides the agreed services in line with the applicable contract and is free in their technical implementation as long as the essential agreed functions are retained. Customers provide required information, data, content, access, decisions and approvals completely and on time.
4 Remuneration and payment
Amounts, allocation, billing method and due dates are set out in the relevant offer, framework agreement and invoice. Ongoing monthly services are billed in advance for the relevant calendar month.
5 Ongoing services, term and termination
Unless otherwise agreed, ongoing services may be terminated with one month’s notice to the end of a calendar month. The right of both parties to extraordinary termination for good cause remains unaffected.
6 Third parties and external services
Where services include third-party systems, interfaces or infrastructure, their technical and contractual terms also apply.
7 Rights of use and intellectual property
Customers receive the agreed rights of use for individually created work results after full payment. Rights in existing systems, software, components, templates, methods and know-how remain with Bezalel Systems.
8 Availability, maintenance and changes
A specific availability, response time or recovery time is owed only if expressly agreed. Maintenance, security updates and technically necessary work may temporarily limit services.
9 Defects and remedy
Customers must report defects in a comprehensible manner and provide the information needed for review. Bezalel Systems is given the opportunity to remedy the defect within a reasonable period.
10 Liability
Bezalel Systems is liable without limitation for intent and gross negligence, injury to life, body or health, and cases of mandatory statutory liability. In all other cases, liability is limited to the foreseeable damage typical for the contract.
11 Data protection and confidentiality
The parties comply with applicable data-protection law. Both parties treat confidential information and trade secrets of the other party confidentially and use them only to perform the contractual relationship.
12 Force majeure
Neither party is liable for delays or failures caused by events outside its reasonable control that could not have been prevented with reasonable precautions.
13 Rights of retention
The customer may exercise rights of retention only for claims arising from the same contractual relationship, unless mandatory law provides otherwise.
14 Changes to these terms
For ongoing contractual relationships, Bezalel Systems may adjust these terms for an objective reason, for example due to changes in law, case law, security requirements or technical conditions, provided the contractual balance is not unreasonably changed to the customer’s disadvantage.
15 Final provisions
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. Where legally permissible, the place of jurisdiction is the registered place of Bezalel Systems.
Version: 1 December 2026